INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, We strive to provide our customers with the same product they see in the picture. However, please keep in mind that there might be slight variations in color, size, or packaging due to lighting conditions, monitor settings, or manufacturer updates. We aim to ensure the highest possible accuracy in representing our products visually.
Where can I view my sales receipt?
You can view your sales receipt in your account dashboard or the order confirmation email sent to you after the purchase.
Email, Account History, Online etc.
How can I return an item?
To return an item, please follow these steps:
2. Prepare the item
3. Initiate the return
4. Pack and ship
Will you restock items indicated as “out of stock?”
We strive to restock items whenever possible. However, availability and restocking timelines can vary. We recommend checking the product page periodically or signing up for notifications to stay informed about restocks.
Where can I ship my order?
We offer shipping to a wide range of locations. Please check our website's shipping information or contact our customer service for specific details on the destinations we ship to.