Disclaimer: SQONI is a fashion marketplace platform dedicated to providing you with a curated selection of clothing collections from multiple brands around the world. Please take note of the following important information regarding our operations and policies:
Third-Party Brands:
SQONI does not manufacture the products sold on our platform. We partner with various brands and designers to bring you a diverse range of fashion items.
Each brand is responsible for the quality, authenticity, and warranty of their products. While we strive to ensure that all items meet high standards, any issues related to product quality should be directed to the respective brand.
Product Information:
The descriptions, images, and other content related to products on our platform are provided by the respective brands. We aim to ensure accuracy but cannot guarantee that all information is completely free from errors.
Pricing and Availability:
Prices and availability of products are subject to change without notice, as determined by the respective brands. We do our best to keep information current, but discrepancies may occur.
Return and Refund Policy:
Our return and refund policies are established in accordance with the terms provided by the brands. Please review our Return and Refund Policy for detailed information.
Note that custom-stitched products, on-sale items, and used or opened products are not eligible for return. Refunds are processed within 15 days of receiving the returned item.
Liability:
SQONI acts as a facilitator between customers and brands. We are not liable for any direct or indirect damages that may arise from the use of products purchased through our platform.
Any disputes or claims related to product quality or warranty should be addressed directly with the respective brand.
Intellectual Property:
All trademarks, logos, and brand names featured on SQONI are the property of their respective owners. Use of these does not imply any affiliation or endorsement by them.
By using our website, you acknowledge and agree to these terms. We reserve the right to modify this disclaimer at any time without prior notice. Please check back periodically for updates.
Thank you for choosing SQONI. We are committed to providing you with the best fashion selections and shopping experience.
If you have any questions or concerns, please contact our customer service team at 03006222052.
Effective Date: [June 09, 2023]:
Thank you for visiting our clothing website. We value your privacy and want you to have a secure and enjoyable shopping experience. This Privacy and Exchange Policy explains how we collect, use, and protect your personal information when you interact with our website. By using our website, you agree to the terms outlined in this policy.
Information We Collect:
1.1 Personal Information:
We may collect personal information, such as your name, email address, phone number, and shipping address when you create an account, place an order, or contact our customer support.
1.2 Payment Information:
When you make a purchase, we collect payment information, including credit card details or other payment method information. However, we do not store or retain your payment information directly. We use secure third-party payment processors to handle all payment transactions.
1.3 Log Data and Cookies:
We may automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages you visit. We may also use cookies and similar tracking technologies to enhance your browsing experience and personalize the content we display to you.
Use of Information:
2.1 Order Processing:
We use the personal and payment information you provide to process and fulfill your orders, including shipping the products to your designated address and contacting you regarding your purchase.
2.2 Communication:
We may use your contact information to send you transactional emails, such as order confirmations, shipping notifications, and customer support responses. We may also send you promotional emails if you have opted in to receive such communications. You can opt out of promotional emails at any time.
2.3 Improving our Services:
We may use the information we collect to analyze website usage patterns, understand customer preferences, and enhance our website’s functionality and user experience. We may also use aggregated and anonymized data for marketing and statistical purposes.
Sharing of Information:
3.1 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers have access to the information required to perform their tasks but are obligated not to disclose or use it for any other purpose.
3.2 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
4. Security:
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Exchange and Return Policy:
5.1 Returns:
We accept returns within [Insert number of days] days from the date of purchase. To be eligible for a return, the item must be unused, in its original condition, and with all tags attached. You will be responsible for return shipping costs, except in cases where we made an error or the item is defective.
5.2 Exchanges:
We offer exchanges for products of equal or lesser value within 7 days of purchase. The item must be in its original condition, unused, and with all tags attached. You will be responsible for shipping costs associated with the exchange, unless it is due to our error or a defective item. Custom and International orders are subject to Rule – International (Return and Exchange Policy)
Updates to the Policy:
We reserve the right to modify or update this Privacy and Exchange Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns regarding this policy or our practices, please contact us through the provided channels on our website.